امید شیرازی فرد مشاور فروش خودروی هوندا HONDA RH

I had a wonderful vehicle purchasing experience with Kim Tin at Richmond Hill Honda. She is knowledgeable, professional, patient, friendly, and very helpful throughout the entire process. She listened and understood my needs. She took the time to answer my questions, explained everything clearly, and made the whole car-buying experience smooth and comfortable. I truly appreciate Kim’s kindness, patience, and excellent customer service. It was a great pleasure dealing with someone who genuinely cares about her customers and makes sure they feel well taken care of. Thank you so much, Kim Tin for all your help and for making this such a positive experience. Our family enjoy the new car a whole lot!!! I would definitely recommend her to anyone looking for great service at the dealership!

I recently bought my Honda Civic from Maryam and honestly had such a great experience. Maryam was really helpful and patient throughout the whole process. I was in a difficult situation and wasn’t sure if I would even be able to get the car, but she did her best to help me and make everything work. I really appreciated how understanding she was and how she took the time to explain everything to me without making me feel pressured. She genuinely cared about helping me, not just making a sale, and that made a big difference for me. I’m really happy with my Honda Civic and very thankful to Maryam for all the help and effort she put in to make it happen. She made the whole experience so much easier for me. Definitely recommend Maryam if you’re looking for someone who is helpful, patient, and actually cares about her customers!

⭐⭐⭐⭐⭐ This is my second time buying a car from this dealership, and I even purchased my very first car here! I’m happy to be back and once again have a great experience. A big thank-you to Maryam for her outstanding service, kindness, and patience. She made the whole process smooth and stress-free. I’m loving my new Honda Pilot Black Edition and highly recommend Maryam and this dealership!

Had the greatest experience getting both of my civics here with Kim Tin! She's an excellent sales rep and the whole process went very smooth. I'm sure I'll go back to her for another Honda when my current lease ends.

I had a great experience working with Kimtin at Richmond Hill Honda. She was very professional, helpful, patient, and genuinely cared about making sure I was happy with my purchase. Kimtin provided excellent service throughout the entire process. She answered all my questions, explained everything clearly, and never made me feel pressured. Her friendly and attentive approach made the whole experience smooth and enjoyable. I really appreciate her excellent customer service and would definitely recommend Kimtin to anyone looking for a Honda. Thank you, Kimtin, for making the experience such a positive one!

Lucy Excellent Service

Extremely Disappointed – I Want Honda to Take This Vehicle Back I purchased a Honda CR-V from this dealership, and I have experienced ongoing problems with the infotainment screen. Despite multiple visits to the dealership and even having the screen replaced, the same problem continues. I am extremely disappointed and exhausted from dealing with this issue. I purchased a new vehicle expecting reliability and peace of mind, not constant problems and repeated visits to the dealership. At this point, I no longer want this vehicle. I have completely lost confidence in it, and I am requesting that Honda take the vehicle back and provide a fair resolution. I am tired of wasting my time and dealing with the same unresolved problem. This experience has been incredibly frustrating and disappointing. I sincerely hope Honda takes responsibility and resolves this matter properly.

Huge thanks to Kim & Lewis for helping us secure a deal we liked for a new Honda CR-V.

I had an extremely disappointing experience at Honda Richmond Hill. I drove all the way from Oakville because I was interested in purchasing a Honda CR-Z that was advertised on their website. Unfortunately, the vehicle I saw did not match my expectations based on the listing. From what I observed, the underbody/frame had significant rust, the front bumper appeared to be a different shade than the rest of the vehicle and was misaligned, which made me question whether it had previously been repaired after an accident. The online listing did not include photos showing the rust or these areas of concern, and I felt the vehicle was presented in a way that didn't accurately reflect its condition. The asking price also seemed far too high for the condition of the vehicle. Based on my own research, I believed the vehicle was worth substantially less than the price being asked. When I expresse

Extremely frustrating experience with service advisor Nguyen. I dropped off my car at 8:39 am and was told my car would be ready at 2-3 pm instead it was ready at 9: 39am. Allegedly I was supposed to be contacted by the service advisor via text call or voicemail for the status of the car but never received either. After getting my car I was told that it was repaired. Later finding out it was not repaired at all. turns out the service advisor got off work didn’t text or call about the car leaving me waiting an additional 5+ hours before I got my car back.

I had a very disappointing and frustrating experience with Richmond Hill Honda’s car detailing service, and I would not recommend it to anyone. First of all, I was told the job would take about **2 hours**, but I ended up waiting there for **4 hours** for a simple cleaning. That alone is unacceptable and shows a complete lack of respect for customers’ time. To make things worse, when I finally got my car back, it was **barely cleaned**. There was still dust everywhere, and honestly, it looked almost the same as when I dropped it off. It felt like they just rushed through the job with no care. Even basic areas like under the driver’s side near the pedals were still dirty. The explanation I got from the staff was: **“I was in a rush.”** That is completely unacceptable. I had an appointment and was clearly told it would take 2 hours. Instead, I waited double the time and still received p

I’ve been a loyal Honda customer for over 20 years, but my recent experience has been extremely disappointing. My vehicle is only 8 months old, yet it has already been in for service three times within two weeks for the exact same issue. What’s even more frustrating is that neither the dealership nor Honda Canada has offered any acknowledgment, apology, or support regarding the financial loss and stress this situation has caused. In the past, shuttle service was always provided for routine services like winter tire swaps or oil changes. However, I was recently told that shuttle service would not be available for this particular case. Today, after dropping off my car and returning home, I was informed that my vehicle was ready—but the next available shuttle wouldn’t be for another two hours. As a result, I had to ask a friend to pick me up. When I arrived at the dealership, I saw the s

I brought my car in for an A/C repair. After running a diagnostic, I was quoted $1,800 for the repair. I told Jay Yogaratnam that if he could guarantee the repair would fix the problem, I would go ahead with it. Otherwise, I didn’t want to spend $1,800 on my 2014 Honda Civic. He assured me it was 100% guaranteed and even sent me a video explaining the issue. Well, guess what? After only a month, the A/C stopped working again. I brought the car back and was initially told that I would have to pay for another diagnostic. I decided to wait until Jay returned from vacation. When he came back, he told me the diagnostic would be free, so I brought the car in again. After the second diagnostic, Jay called and told me there was now a leak. He then quoted me another $800+ to fix it. I told him not to proceed. I just want to express my frustration. I already spent $1,800, and now I’m being as

Good service in their service dept but very high prices keep me away.

She always thinks for the customers and offers the best cars/price to me.

Great experience and customer service provided by Manager Lewis and Sales Kim.