Mehdi Khoramdel

I got my K4 ex + back last September and I love it! Total upgrade from my last Kia vehicle 2017 Kia Forte. Smooth drive, quiet and equipped with technology. For the price alone is very reasonable. And most definitely I will forever drive a Kia. It was my second time around coming back to this exact same dealership and everyone is welcoming and knowledgeable. Kudos to all staff there and see you guys are in the near future. Highly recommended and I highly recommend Kia.

I’ve had mixed interactions with Plaza Kia over the years, but there are a few people who really stand out in a positive way. Clif in service is one of them. I called yesterday about an issue I suspected I already knew the cause of, and without hesitation he told me to come in and took it seriously. He was accommodating, efficient, and made the process feel easy rather than transactional. He also looped in George, the technician, who was excellent to work with. George was patient, listened carefully, and actually took the time to walk through the issue with me, not at me. It felt collaborative and respectful, which isn’t always the case at dealerships. I also want to mention Yahya, who sold me my Telluride a few years ago. I still remember how pleasant, straightforward, and pressure-free that experience was. While no dealership is perfect, people like Clif, George, and Yahya make a real

I visite Plaza Kia around 3 years for an oil change and general check-up, and every time I had a great experience. Nariman and the team treated me with respect and were very cooperative throughout the process. Everything was handled professionally, and they took the time to make sure I was satisfied. I really appreciated the customer service and would definitely recommend them.

Highly Recommended! It was an outstanding experience from start to finish. Ethan was extremely professional and patient. He took the time to explain every detail about the 2026 Kia Sorento Hybrid, making sure I fully understood the vehicle and the purchase process. The dealership also made the whole experience more enjoyable with complimentary hot and cold drinks while I was there. Little touches like that really show they care about their customers. I highly recommend Ethan and the dealership to anyone looking for a new vehicle. Excellent service!

Shoutout Sales Manager Thisaan. After doing a lot of research, reading some negative reviews and past experiences I felt very nervous and skeptical about making a new car purchase. Thisaan totally flipped my opinion and script on car salesmen and really surprised me with his experience and knowledge. He wasn’t pushy or trying to add on everything you can think of. He was honest and provided solid options without being pushy or coming off fake. If you’re a bit worried like me or on edge about making a purchase I highly recommend talking to him first and visiting this newer team at this dealership!

I had a wonderful experience with Plaza Kia and received high-quality service throughout the entire vehicle purchasing process. The team guided me through each step professionally, making the process smooth, clear, and stress-free. I would especially like to express my sincere appreciation to Richard and Ha for their excellent customer service, patience, and support throughout the process. They made the entire experience enjoyable and gave me confidence at every step. Thank you, Plaza Kia, Richard, and Ha, for making my vehicle purchase such a positive and memorable experience. I truly appreciate all your help and would highly recommend your team to others!

I am writing to share feedback regarding my recent visit to your Markham Kia showroom. Unfortunately, the level of customer service I experienced fell far short of basic expectations. Upon arriving, I entered the showroom and walked around without anyone greeting or acknowledging me until I was on my way out. At that point, the receptionist asked if she could help, took down my name and contact number, and assured me that a sales representative would be with me shortly. I waited for several minutes, using the time to look through and test out a few floor vehicles on my own. Despite waiting and seeing multiple sales representatives sitting at their desks seemingly doing nothing, not a single person approached or spoke to me. Eventually, I had to walk out without receiving any assistance. As someone actively in the market for a vehicle, this level of disinterest and poor organization is un

Nav and Karan was amazing they guided me through the process and made it easy I love the 2025 Sorento hybrid they got me in thanks again Nav and Karan

Amazing experience with Nav and Karan. They were so kind and explained everything and got rid of every fear I had. Even delivered the car to my door!!!! Thanks guys I’ll tell everyone!!!

I was in last week dealing with a guy named Paul. The worst experience of my life. I left and drove to Newmarket and bought the exact car I was looking for. If I could leave less than 1 star I would!

I rarely leave reviews, but after years of ongoing issues, I feel obligated to share my experience so other buyers can make an informed decision. I purchased a 2022 Kia Sorento X-Line from Plaza Kia. From day one, the vehicle had an engine warning light. What followed was 4–5 service visits involving repeated diagnostics, explanations, and temporary fixes. The issue was never properly resolved — only managed. At approximately 65,000 km, the vehicle required a full transmission replacement under warranty. This alone is extremely concerning for a modern vehicle that was maintained properly and driven normally. Fast forward less than a year later, with the vehicle now around 122,000 km, the same vehicle has suffered another major transmission failure: • Vehicle revs but barely moves in Drive • Cannot reverse • Had to be towed for safety reasons At this point, the issue is no longer abou

If I could give zero stars, I would. Buying this car from Plaza Kia is one of the biggest regrets I’ve ever had. I bought a 2021 Volkswagen Jetta GLI on June 9, 2026, expecting a dealership to sell a vehicle that had been properly inspected. Instead, within 12 days, the coolant level dropped significantly. I immediately brought the car back on June 21. I explained exactly what was happening. I was told there was no coolant leak and that the car was perfectly fine to drive. That statement turned out to be completely inconsistent with what happened next. The coolant kept disappearing. I eventually took the car to Volkswagen because I had completely lost confidence in Plaza Kia. Volkswagen diagnosed a leaking water pump, faulty thermostat housing, engine oil leak from the upper timing cover, and a faulty PCV valve. Their inspection warned that the vehicle should not be driven because co

Bought a 2019 Honda Odyssey with Plaza Kia last week and dealt with Kit and Yahya over there. Everything was good during the sales. However, things started to fall after the sale. Extremely dissatisfied with the false commitments they make during sales and never fulfill them. During sales Yahya agreefld to me that they will swap the winter tires on the original Honda rims and the car is serviced, washed and detailed at the time of delivery. I was shocked when the car was delivered. The car was extremely dirty as if someone came directly from swamp and the worst part was that the tires were on rusted rims instead of original honda rims as I was earlier promissed. When I asked the driver, he said that its not his department but its dirty as the car drove on highway. I was surprised by his answer as how can it be so dirty in one drive on a sunny and dry day. I was skeptical to pay until th

My Painful Experience Buying a Kia I never imagined that buying a brand new car would become one of the most frustrating experiences I’ve ever had. I purchased a brand new Kia K4 from Plaza Kia on March 26. From the very beginning, the vehicle had an oil leak. By June 30, I had already returned it to the dealership five separate times to repair the exact same problem. Today is July 9, 2026 and my car has been sitting at the dealership for 10 consecutive days since June 30. It still has not been repaired. After losing all confidence in the vehicle, I asked the dealership manager Paulo, if they would replace it. Instead, I was told that the warranty exists for situations like this, that Kia Canada has a record of my VIN and repair history, and that the dealership would not take the car back because it had already depreciated and would have to be sold as a used vehicle. As a customer, I

From best shopping experience to the worst ever. I wouldn't recommend anyone going to this place ever. Started off with great customer service and negotiated a price on 2026 Niro PHEV. After that, it was all down hill. First they said I should be able to pick up the car in a week or two. Second week goes by, they said nothing is available. Third week later, they said if car still not available, they would refund my deposit. Still nothing and offered me a used car instead. Fourth week, they stopped answering my calls or calling me back, even after asking for it. On fifth week, I had to go back to the dealership to deal with my refund in person. They asked for one more day and they would call me next day on their decision. Three days goes by, no call back. I had to email them to demand my refund. Only then they gave my money back. This is by far the worst dealership ever. Ruined my happy

They acted quickly and treated me like a valued customer.

Couldnt be happier with Adam the General Manager and Seth in service.

Great cars, services, espresso, huge comfy waiting area with strong free WIFI.