مت بهمنی | MATT BAHMANI

I would like to give special recognition to Terri at Mercedes-Benz Markham for the consistently outstanding service she has provided to me. I have visited this dealership many times, and Terri is always the person who makes my experience easier and more comfortable. Terri is professional, patient, friendly, and genuinely cares about helping her customers. Whenever I have questions about my vehicle, service, or maintenance, Terri takes the time to listen, explain everything clearly, and make sure I understand what is happening. As one of the few Chinese-speaking staff members I regularly see at the front desk, Terri is especially valuable to Chinese-speaking customers like me. Vehicle service can sometimes involve complicated information, and being able to communicate clearly makes an enormous difference. Terri never makes me feel rushed, and she is always willing to help with patience

Exceptional Experience at Mercedes-Benz Markham – Ask for Katie Wu! I was previously an Audi owner looking to upgrade my vehicle, and I’m so glad I came across Mercedes-Benz Markham and had the pleasure of working with Katie Wu! I was fortunate enough to find a limited-production A-Class, and Katie made the entire experience seamless from start to finish. She kept me informed and texted me as soon as the vehicle arrived, allowing me to come in and purchase it on the spot! Her attentiveness and dedication made all the difference, and I couldn’t be happier with my new Mercedes-Benz. Katie is friendly, attentive, professional, and genuinely a pleasure to work with. What stood out most to me was that she never made me feel pressured or rushed into making a decision. She truly cares about her customers, takes the time to understand their needs, and wants to make sure they find the right ve

I had the best experience at Mercedes-Benz Markham! From start to finish, everything was smooth, enjoyable, and stress-free. Isaac was amazing to deal with. He was kind, patient, very knowledgeable and took the time to explain everything, making the entire process feel effortless. I truly appreciated how comfortable he made the transition and how smoothly everything went. Leo took the time to walk me through all the features of my new car and made learning everything so much fun. They even took some fun pictures of me with my new car, which made the experience that much more memorable! It’s the little things that make such a big difference, and both Isaac and Leo went above and beyond to make this an experience worth remembering. Thank you both for making this such a wonderful experience! If you’re looking for exceptional service and a team that genuinely cares, I highly recommend Me

Sorry this review is late bit I wanted to share my excellent car buying experience I had with Johnny last month. He was very easy to work with and there was no pressure, haggling or fussing. He was professional and down to earth. I am very happy with my purchase and I highly recommend mercedes markham.

I had an incredible experience purchasing my new vehicle from Katie Wu at Mercedes-Benz Markham! I was making the switch from my BMW X6 to the Mercedes GLE, and Katie made the entire transition smooth, transparent, and completely stress-free. She is extremely knowledgeable, patient, and truly cares about her clients' needs. If you’re looking for a luxury car buying experience with zero pressure and top-notch service, I highly recommend reaching out to Katie!

Charlie Lai was my sales rep and he was amazing! Super knowledgeable, helpful, and really went above and beyond throughout the whole signing process. You can tell he genuinely wants his clients to be happy and satisfied. He was never pushy at all. I test drove two cars, and he actually recommended the cheaper one because he thought it suited my lifestyle better. Turns out he was right, and I ended up liking that car more too! Leo was also great and took the time to walk me through all the car’s features, which was super helpful since this is my first Mercedes. Overall, I had a really great experience at this dealership. I’ve been an Audi fan for 10 years, ever since my first car. I even visited another Mercedes dealership before, but they couldn’t convince me to switch from Audi. Charlie somehow made it happen, lol If you’re thinking about getting a Mercedes, I’d definitely recommend

Best Dealer to get your genuine MB parts, fair and honest people.

We had a great experience working with Katie Wu at Mercedes-Benz Markham! She was incredibly helpful, friendly, and professional throughout the entire process. She went above and beyond to make sure everything went smoothly, especially with the delivery of our new car. Our family really appreciated her attention to detail, communication, and the genuine care she showed from start to finish. Highly recommend Katie to anyone looking to purchase a Mercedes-Benz!

I had a wonderful experience with Mercedes-Benz Markham, and a special thank you to Katie Wu for her outstanding service! She was incredibly patient, friendly, and attentive throughout the entire process. Katie kept me updated, answered all my questions, and made sure every detail was taken care of. Her excellent communication and genuine care made buying my Mercedes-Benz C300 smooth, easy, and stress-free. I truly appreciated how she went above and beyond to make sure I felt comfortable and confident with my purchase. I highly recommend Katie Wu to anyone looking to buy a Mercedes-Benz. Thank you, Katie, for making this experience such a memorable one! ❤️🚘✨ A special thank you to Leo as well for explaining the car’s configuration so clearly and helping me understand all the features! - KASH 🫶🏻

My experience at Mercedes Benz Markham was amazing. Isaac was amazing to work with. He was so great that I came all the way from London ON to Markham to get my vehicle. He was honest, helpful, and prompt every day until I got my car. Truly amazing experience. The financial manager Yasmin was also very lovely and on top of things. I 100% recommend this dealership to everyone!!! Thankyou :)

Worst experience I have ever had with a luxury brand. Absolutely unacceptable. I brought my Mercedes-Benz GLE350 in for a common warranty-covered issue on May 5th. My car sat at the dealership for 10 full days, with constant delays and zero proactive communication. Every time I called, I was told my service advisor Queenley was too busy to come to the phone, and when I finally did get through to her requesting a loaner vehicle, I was met with an aggressive, condescending tone and told I wasn't entitled to one. I am a mother of three children. Being without a vehicle for 10 days is not a minor inconvenience. Because the dealership refused to provide a loaner, I was forced to pay nearly $500 out of pocket for a rental, during one of the most difficult economic times in this country. When I previously owned a Toyota, I was always offered a loaner without question and received top-notch serv

I would not trust this dealership, especially with any used vehicles. Unacceptable for a luxury brand dealer. Long story short, I purchased a lightly used GLE350 2026, 6,000kms. When I picked up the car, in the dealership parking lot, the heated seats were not working, and as I drove off the lot, an error screen showed up on the dash board (For any manager reading this, I can send you timelines, pictures and dates, incase you deny this happening). I had to bring the car in the next day, and the car needed to be serviced for 1 week, to fix sensors (I did not drive it more than 10km from the dealership home and back). When receiving the car back there was a horrible smoking odor, someone had been in the car smoking, when it was promised the previous owner did not. They then treated the car for the odor which at first they tried to charge me for. Once I recieved the car back, the entire car

I am very disappointed with my service experience at this dealership. My vehicle is a brand new Mercedes-Benz GLE 450 with only around 5,000 km on it. However, I have already had to visit the dealership multiple times for issues. For example, there was a brake pedal noise that required several visits, and the communication often made it feel like the problem was being treated as if it was my concern rather than something worth properly investigating. More recently, a chrome trim piece developed bubbling and the dealership agreed to replace it. However, after the replacement, I discovered clear pry marks and damage around the surrounding trim pieces that were not there before the repair. These marks appear to have been caused during the removal process. When I contacted the dealership, they refused to take responsibility and said that because I had already taken the car home for a few

Imagine spending $200,000 on your dream vehicle and when you pick it up, it’s nothing but disappointment. Upon test driving this vehicle, I let them know the brakes were pulsating at highway speeds and need to be replaced. Additionally, they squealed so loud when coming to a stop. Sales assured me that everything would be taken care of. Once I picked up the vehicle I realized 3 things. 1. They have no idea how to detail a vehicle, (see photos for inside the rims) interior was dirty, 2. The sales manager is extremely shady and avoided providing me with a CPO inspection report as it’s an “internal” document, which is complete nonsense…. It’s MY vehicle, if I ask for documentation on the inspection list I am allowed to ask that. 3. The customer service here is just bizarre to me. As a dealership owner I could never put my name behind the service that these “professionals” provided. I wai

Had a very bad experience with this dealership. Service department identified an issue with the mbux unit, which is a known problem related to two specific recalls. They said that it was caused by snow damage. My car has Mercedes brand winter mats and has never had any accumulation of snow. They did not provide any response to having looked at indicators that it was related to recalls. I know two people who have had this exact issue and the other dealerships worked with them on this. Again, this is a known issue and the backlog to get the part is months long. I was told that because I do not get my car serviced at this dealership they would not look into this further. Afterwards a friend said I should never have taken my car there to begin with. I am hoping that Mercedes at the corporate level does something about this. Do not take your car here or buy a car from this dealership!!!!

Highly recommend this location for anyone looking for top-quality service!

Everyone in sales and service department gave me the best customer service.

Her friendly demeanor and attention to detail made me feel valued as a customer.