سهیل واعظ | Soheil Vaez

⭐⭐⭐⭐⭐ Excellent Experience with Lanie at Lexus on the Park! We had an amazing experience purchasing our Lexus RX 350 Ultra Luxury, thanks to Lanie Lineses. From our very first visit to the day we picked up our vehicle, Lanie was extremely helpful, professional, patient, and genuinely committed to getting us the best deal. She went above and beyond for us, even speaking with her manager and working very hard to get us a deal we were extremely happy with. We never felt pressured, and she made the entire process smooth and enjoyable. We truly appreciate all her hard work and dedication. If you’re looking for a Lexus, I highly recommend asking for Lanie at Lexus on the Park. She is absolutely amazing! Thank you, Lanie, for making our car-buying experience such a great one! ⭐⭐⭐⭐⭐

Hello Good Morning Everybody! I hope you are doing great today! Just a quick reminder for every Clients!!!! I'm really super excited with my new Car LEXUS TX 350 2026! From Lexus On The Park Leslie & Eglinton! It is a very High-Class Large SUV Vehicle Beautiful Comfortable Super Luxury Modern Model & Fancy, For the first time I did a drive test from Toronto To Montreal Quebec all the way on the Highway I enjoyed driving very smooth. I love it absolutely there's no questions at all guys. I couldn't be happier with my purchase, From the bottom of my heart a great special thanks to the salesperson and Delivery Specialist for the excellent service, From the starting with smiling face Mr. IGOR MANZHOS The Salesperson and Ms. CHRISTINE NAM The Delivery Specialist both of them very professional Amazing Phenomenal Patience Knowledgeable You are, And made the entire process easy and stress-free

URGENT FORMAL COMPLAINT – MANAGEMENT RESPONSE REQUIRED I am extremely disappointed and upset with my recent experience at Lexus On the Park. This matter requires immediate attention from senior management. I had a confirmed appointment with Lexus On the Park on September 2, 2026, at 8:45 a.m. I received a written confirmation from Lexus On the Park stating that a rental vehicle had been reserved for me and that I was required to have a valid driver’s licence and insurance that was transferable to the rental vehicle. I have the written appointment confirmation as documentation of this appointment. This was already my second visit within approximately two weeks for the same issue, because the problem had not been properly resolved during my first visit. On September 2, I brought my vehicle to Lexus On the Park and handed over my vehicle and keys to your staff. I trusted your dealershi

Thank you, Lexus on the Park team for a great experience buying our RX 350. Lanie and Andy made sure that every detail on the preowned vehicles was taken care of. As the result the vehicle looks as good as new! Lanie was very enthusiastic and easy to communicate with. She promptly responded to any concerns or questions. Andy is a great manager that resolves any issues on the spot to the customer satisfaction! We got a beautiful vehicle and excellent service at this dealership!

My wife and I couldn’t say enough great things about this dealership. All professionals from top to bottom. We didn’t buy a Lexus from them we actually bought a slightly pre loved Bentley Bentayga SUV with low kilometres and in MINT condition. It all started with texting the dealership about this vehicle and Brett Brault responded almost immediately. From that point on Brett guided us to this amazing purchase from start to finish he was number 1. Also thanks to the business manager Eric Loges for getting all the paperwork in order. Since we live out of town they flat-bedded the Bentley right to our door. If you need a Lexus or a Toyota Brett is your guy. Thanks also to Christine Nam their pre delivery specialist who showed us all the Bentley features… and there were a ton lol.

Exceptional Service at Lexus on the Park – Special Thanks to Connor! I had an excellent experience with Lexus on the Park while purchasing my new Lexus NX 350h Ultra Luxury. The entire experience was smooth and professional, with great communication, timely responses, and outstanding customer service. A special shout-out to Connor, who truly went above and beyond throughout the process. His reachability and availability were exceptional — he was always easy to contact, quick to respond, polite, knowledgeable, and genuinely helpful at every step. He made the entire experience stress-free and ensured all my questions were answered promptly and clearly. I was also very happy with the competitive pricing and the excellent rate offered. Connor’s professionalism, transparency, and customer-first approach made a real difference. I highly recommend Lexus on the Park and Connor to anyone look

We just picked up our Lexus ES 350. Lanie was very helpful with our purchase and was looking out for the model and specs we were looking for. Throughout the process Lanie was fantastic at communicating the process and keeping us up to date on the status of delivery. She was a true professional and a pleasure to work with.

Very nice friendly staff Professional

I had a wonderful experience purchasing my 2026 Lexus NX 450h+! My sales agent Lanie Lineses was very professional, knowledgeable, and helpful throughout the entire process. She answered my questions and made the experience smooth and pleasant. I truly appreciate her professionalism and excellent customer service. Thank you for making my Lexus purchase a great experience! I’m very happy with my new Lexus and would definitely recommend her to anyone looking to purchase a Lexus. If you’re looking for a Lexus and want a sales experience that makes you feel comfortable and well taken care of, I highly recommend asking for Lanie. Thank you for helping me bring home my beautiful new Lexus NX 450h+! I’m very happy with my purchase and the overall experience. Highly recommended!

I had an excellent experience purchasing my Lexus with Lanie Lineses. She was very professional, friendly, knowledgeable, and patient throughout the entire process. She took the time to answer all my questions, explain everything clearly, and make sure I felt comfortable and confident with my decision. Lanie went above and beyond to provide outstanding customer service and made the entire car-buying experience smooth, pleasant, and stress-free. I truly appreciate her dedication and personal attention. I highly recommend Lanie to anyone looking to purchase a Lexus. Thank you, Lanie, for making my experience so wonderful!

Don’t believe their response - I’ve emailed three times and no response. Their response is theatre. Very disappointing follow-up from Lexus on the Park. When we purchased our vehicle, it was sold to us without the wheel lock key. We live about two hours away, so returning to the dealership wasn’t practical. We had to pay someone else to remove the wheel locks. Lexus on the Park indicated we would be reimbursed for that expense. That reimbursement has now been outstanding since December 2025 despite our follow-ups. The frustrating part isn’t simply the money. It’s that the problem originated with the vehicle being delivered without the key, and then the dealership failed to follow through on the reimbursement it said it would provide. After giving Lexus on the Park plenty of time to resolve something relatively straightforward, we’re still chasing it. That’s not the level of after-sales

Terrible experience and extremely disappointing customer service. I called Lexus on the Park ahead of time because the backing of my side mirror had been removed and I was unable to snap it back into place myself. The mirror was not broken, and I was specifically concerned about damaging it by trying to force it back on. Before making the trip, I called and explained the situation. I was told that I could come in and have Service take a look at it at no charge, and that if it actually required a repair, there could be a charge. I took time off work and made the trip to the dealership based on that information. Once I arrived, however, I was told by an Advisor that I would have to pay $100 simply to have the vehicle looked at. What made this particularly frustrating was that this was a very minor issue involving a mirror backing that simply needed to be snapped back into place. Two me

Bought my Lexus from them. They did not set my account up to recieve statements. When I asked for help with this l, they didn't have time and gave me a 1800 number to call myself. When I picked up my car it was supposed to be detailed and it wasn't. They wanted me to bring the car back and leave it overnight. We live an hour and a half and would need a second car to make the commute. They offered nothing to fix this problem. I asked if we could take it to our local dealer and the answer was no with no solution. This dealership has a serious problem with follow through after the sale. I will never purchase from them again nor would I recommend them to anyone else.

Abysmal service and customer care. The finance managers do not have relations with sub prime lenders and just assume everyone has 800+ credit. The sales agent stalled us for 2 hrs with back and forth dance of seeking managers approval, only to hard sell us a luxury model $10K beyond our budget. Also, HUGE margin despairity in comparison to other Lexus dealerships.

As well as the sales representative Tom amazing people amazing service thanks .

I went home and over night the battery couldn’t hold the charge.