
سپهر جعفری | Sepehr Jafari
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mozhdeh jafari
6 months agoI had an amazing experience at this Hyundai dealership! From start to finish, everything went smoothly and professionally. I got my favorite Kona 2026 Grey! A special thanks to Pouria and Sam They were incredibly helpful, patient, and knowledgeable throughout the entire process. They made sure I got a great deal and guided me step by step through the financing and approval process. Their support made everything easy and stress-free, and I truly appreciate how much effort they put into helping me. Highly recommend this dealership if you’re looking for excellent service and a smooth car-buying experience!
Babita Sharma
a week agoI had a wonderful experience at the Hyundai in Richmond Hill! Since this was my first car, I really appreciated all the guidance and support I received throughout the process. Rogers and Max were incredibly helpful, welcoming, and patient. They guided me through everything, from showing me the car to explaining the details and helping me feel confident in my decision. Their friendly and professional approach made the whole experience smooth and enjoyable. I truly appreciate their kindness and the time they took to help me. If you are planning to buy a new car and are looking for a dealership with excellent customer service, helpful guidance, and a welcoming team, I highly recommend this place. Thank you, Rogers and Max, for making my first car-buying experience such a positive one! 🚗😊
Svitlana Popadiuk
4 months agoWe had a great experience at Hyundai. A special thank you to Illia and Roger for their professionalism, honesty, and excellent customer service. Illia was very helpful, patient, and took the time to answer all of our questions. He made the car-buying process comfortable and stress-free. Roger was also very professional and helpful throughout the process. We truly appreciated the friendly atmosphere and the attention we received. Thank you for making our experience so positive. We highly recommend this dealership and especially Illia and Roger to anyone looking for a vehicle. We are very happy with our new vehicle and would definitely come back in the future.
JT Interior Construction Corp.
2 months agoI had a great experience with Richmond Hill Hyundai. The staff were professional, friendly, and very helpful throughout the entire process. They took the time to answer my questions, explained everything clearly, and made sure I felt comfortable without any pressure. The service was efficient, communication was excellent, and everyone I dealt with was courteous and knowledgeable. It’s refreshing to receive this level of customer service. I’m very satisfied with my experience and would definitely recommend Richmond Hill Hyundai to anyone looking for a reliable dealership with a professional and customer-focused team. Thank you for the excellent service!
Afsi
2 months agoI had my car in for an oil change appointment at Richmond Hill Hyundai and was helped by Iman. I later found out he was covering extra shifts that day, but you’d never have known it from the level of care he gave my service. He made sure everything was done properly, walked me through the documents, and even though he could have left earlier, he stayed to make sure my car was fully taken care of before I left. Iman was professional, thorough, and clearly takes pride in doing the job right. Ask for him if you’re bringing your car in.
Beth Jones
Edited a day agoSuch a great experience! Great dealership both Emir and Roferl made the process seamless. Highly recommend. I also just love my new Kona great car.
Anson Wong
Edited a day agoRecently purchased our new PHEV SUV at this dealership and the service was great. Sam and Vlad were very communicative and great to deal with.
LUCKY
Edited 5 days agoUPDATE: thank you Ye Chan and his team for his professionalism and workmanship been using richmond hill hyundai for part for years for my auto shop, they have been great thank you
Victor Haji
5 days agoSuch a great experience! Amazing dealership both Emir and Rogerl made the process seamless. Highly recommend. I also love my new Tucson is really great car.
Laura
5 days agoI went in for help with my car phone app and Yaser helped me right away. He was super friendly and efficient and knowledgeable. Highly recommend
Tufan Küley
2 months agoThey changed my engine oil yesterday now middle of the know where my engine oil all leaking from under the car. I don’t know who is the technician to cause that but they don’t know how to change the oil or tighten the screw. I am hoping this not cause engine damage. I AM SO MAD!
mavii manjoban
a month agoVery disappointed with my experience. Roger was the salesperson I dealt with. In my personal experience, I felt this dealership was extremely dishonest and I would not recommend buying a car here. The car had scratches that were not properly addressed. I was promised a new safety certificate, but I was given an older certificate instead. An extended warranty was also added even though I did not ask for or agree to it, and the GAP insurance was extremely expensive. Honestly, after this experience, I feel like I dealt with a bunch of scammers. Buyers should be extremely careful, inspect the vehicle properly, verify the safety certificate, and check every single warranty and charge before signing anything.
Delaram Rezaei
a month agoHonestly, one of the most disappointing customer experiences I have ever had. From the very beginning of my lease, I felt that I was not being treated honestly or transparently. After I had already signed the contract, I was suddenly told that there was an additional $1,500 charge that they had “forgotten” to mention. I was then offered 4 free oil changes as if that somehow made up for the situation. But the problems didn’t stop there. Every time I came in for an oil change, I was told that I needed additional services and that they were part of a “package.” I was charged around $240 one time, $144 another time, and $…. on another visit. So much for “free” oil changes. At this point, it honestly feels like the entire process is designed to get customers through the door and then find another way to charge them. The customer service has been extremely disappointing. I have never felt li
Iris Li
5 months agoTotal lack of integrity. Read this before leaving a deposit! Shady, deceitful practices. Holding my deposit hostage and ghosting me. Please be aware of the shady practices at this place. I am extremely disappointed and frustrated. I put down a deposit on a $2000 over 8 months ago, and after endless delays and excuses, they have now completely ghosted me. I have called and emailed numerous times, and nothing has happened. They once told me they can give me “credit” for another car which I refused. I just want what was promised to me back! Prior to signing the agreement, I explicitly stopped the sales rep and asked him again (twice) whether the deposit was fully refundable, as I hadn’t gotten my financing rate yet and made it clear I might not continue if the rate wasn’t ideal. He looked me in the eye and insisted that it would be fine and that they would refund it to me if that was the ca
dushyant bajaj
2 months agoI went to dealership to check Rav4 listed in their used cars inventory. I went for the test drive and engine light came. There was no transparency disclosure of the facts in the advertisement as well as nothing mentioned by Ali the sales rep. We wasted our 3 hours of time unnecessarily. Very poor customer experience and would recommend people to aware of these liers. We don't expect such business practices from a reputed dealership.
Sylvia Vrh-Zoldos
3 months agoWe received stellar customer service from Richmond Hil Hyundai. The sales rep, Max and the finance manger, Roger, made the whole process of getting our Hyundai Venue incredibly simple and stress-free. Max provided excellent information about the various cars available without any high-pressure sales tactics, leaving us confident with our choice. Roger walked us through all warranty options with friendly integrity, helping us to make a warranty selection that suited our needs. The staff was friendly, and never made us feel pressured to make a decision. The facility was clean, and the coffee at the beverage station is excellent. If you
Google Reviewer
Great service, not the cheapest prices, but enjoyed uber pickup service
Google Reviewer
The staff at this location treated us liked valued customers.
Google Reviewer
All questions were answered and the customer service experience was first rate.
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