سام سعید | Sam Saeed

I had a fantastic experience at BMW Toronto! The manager was super cool, friendly, and approachable, which made the whole experience even better. A special thank you to my salesperson, Csaba Hoffman, who was exceptional. His service and attention made a great impression, and I really appreciated how he treated me. Highly recommend BMW Toronto—and if you’re visiting, ask for Csaba! Thank you both for such a positive experience.

Had a wonderful experience at BMW Toronto when coming to look at a vehicle with my partner. We met with Kevin in sales and he was nothing short of amazing! From start to finish the entire experience was great. Kevin let us inspect the car, and any little dings were repaired prior to pick up - which was an AMAZING touch and the job was done immaculately. The test drive was great and the car drove beautifully. Kevin was very knowledgeable, and most importantly very personable. Hands down one of the best services we have received. Also a big thank you to Aaron and Zilun for following up when needed when we came to the finances of everything. Great service and great overall experience, thank you for the gorgeous car, absolutely outstanding!

We had the best car buying experience of our lives, thanks to Tyler! From start to finish, we never once felt pressured to buy - something that’s hard to come by at most dealerships. Tyler made the whole process effortless in the best way possible. He was incredibly knowledgeable and patient, walking us through so much helpful information so we could make the right decision for us, without ever rushing us or pushing an agenda. By the end, it genuinely felt like we’d gained a friend rather than just worked with a salesperson. Tyler’s honesty, patience, and genuine care made all the difference. If you’re looking for a car dealer who treats you like a person and not just a sale, ask for Tyler, you won’t regret it!

My wife and I recently purchased a BMW i4 and had a fantastic experience working with Colin. We had a very specific spec in mind and weren’t sure how quickly we would be able to find one, but Colin managed to locate the exact car for us in a very short period of time. He was extremely knowledgeable and took the time to walk us through different BMW programs that helped us reduce the financing rate, which made a big difference for us. At no point did we feel pressured - everything was clearly explained and very professional. Overall it was a smooth and enjoyable buying experience. Highly recommend Colin if you're considering a BMW.

I recently purchased a pre-owned vehicle on an "as-is" basis from BMW Toronto, and 'Arian Hamrahi' made the entire process remarkably smooth and stress-free. Buying a car as-is can sometimes feel uncertain, but Arian went above and beyond to ensure everything was transparent and straightforward. What truly set the experience apart were the extra steps Arian took to accommodate my needs and make the transaction as convenient as possible. His professionalism, attentiveness, and genuine customer-first approach turned what could have been a standard dealership visit into an amazing, five-star experience. If you are looking for a new or pre-owned vehicle at BMW Toronto, Arian is your guy. I’m lowering my review by one star because this dealership delivered the vehicle with almost empty gas tank. I barely made it home to my driveway.

Disappointing service expereince. I scheduled an oil change, dropped car off and agreed for an oil change to be done. The service director was texting me from his personal phone and his number was blocked. When I arrived at the end of the day nothing was done. The person scheduling told me this is the third customer this happened to. However I was pleasantly surprised they washed my car. With this new location and ownership can you please have a more reliable method of connecting with your customers. I now need to go elsewhere to get the oil change and service needed. Regards.

I dropped in quickly for an oil top-up since I live an hour away and the oil gauge indicated low levels. This dealership sold me the oil, topped it off, checked the levels, and had me on my way in a very organized and efficient manner. It made me feel safe and satisfied.

This is my second BMW from the same dealership, and once again, a great experience! Csaba was professional, friendly, and excellent to deal with throughout the process. He made everything smooth and stress-free. Highly recommend Csaba and the dealership!

Johnathan helped me order a new bumper for my 335is and I couldn't be happier. His communication and expertise is unmatched!

I visited this dealership because they had a used BMW M340i listed for sale. I did not have a prior appointment, so I was assigned to a used car sales representative who brought the vehicle around and showed it to me. After inspecting the car, I asked if I could take it for a test drive so I could determine whether it was the right vehicle for me. Instead of allowing a test drive, the sales representative insisted on reviewing financing and payment options first. He presented some approximate payment figures based on a potential down payment and then asked if I was interested in purchasing the vehicle. I explained that I would not know whether I liked the car until I had the opportunity to test drive it. To my surprise, I was told that I could not take the vehicle for a test drive because it had just been washed and they did not want it driven. I found this experience very disappointi

Dont even know where to begin with this dealership as my first time ever financing a car this dealership made it such a hassle and headache. Starting from delivery date. Purchased the car on a monday pre owned and in the sales agreement we agreed on having the back bumper re painted due to multiple scratches. I was told to come on friday 4pm for delivery. I showed up on friday car had a bow on it but the car was dirty inside no detail was done as they said they would and the paint correction was also not done and not to mention an additional 50km on the car which i was told the added km are from taking it to get it gassed up and to the paint shop to have the bumper painted which was never painted. So where did the car go for 50km let me guess joy ride. They made me wait over an hour to have the detail "touched up" on delivery date and as for the bumper they told me to bring the car back.

Very disappointing experience with Mike from BMW Toronto parts . I called the dealership with a simple question regarding a return, and the way I was spoken to was completely unacceptable. The person I dealt with was extremely rude, dismissive, and made me feel like I was being treated as an inconvenience rather than a customer. I currently own a BMW, but after an experience like this, I honestly have no interest in continuing to deal with this dealership. Customer service matters, especially when someone is reaching out for help with a legitimate question. I expected much better from a BMW dealership. Very disappointing and definitely not the level of service I would expect from the BMW brand.

I bought a right front strut for a 440i BMW at this location and after a week the strut starter to leak. I info this bmw location that that the new strut that I got install is leaking. They said no problem that the strut is leak because it has warranty on the part but you would have to purchase another right front strut and send the defective right front strunt in for inspection. So I purchased another right front strut to replace the defective one. I provide the defective part and repair order to Mike, an associate at the BMW parts department. After review of the warranty, Mike got back to me and told me the part isn't covered because the repair order is provided wasn't dirty enough with grease. I was baffled on his reason why he refused the warranty on a strut that clearly shows sign of leakage, due to the fact that the repair work order had no greese on the paper work. I did everythin

I had a very bad experience. They damaged my new BMW i7 on the very first service, which made me carless for nearly 3 months, and not a dime was compensated. This was one of the worst customer experiences I've had dealing with Mr. Kashif.

Jessica at service has been a very nice service advisor to work with.

Great customer service and great staff at this location.

Very efficient and knowledgable vehicle service team - great customer serivce.