رویا صائق بروکر بیمه | Roya Saegh (INSURANCE BROKER RIBO)

Omar is a great and professional person. Always shows up, speak with you in a very respectful manner. Answering all concerns, I have an excellent experience with Omar and I highly recommend this company because the presence of a very professional team like Omer . Thank you so much Omar for facilitating my process to get insurance with your company.

Nate Cao has helped my family with our car and tenant insurance. He is 100% patient, kind and professional with strong sense of responsibility. My families were new comers to Canada and we knew little about the local insurance policy here. Nate explained the information in detail and walked us through the whole process. He is incredibly reliable and always answers questions quickly. Another amazing thing is that he gives us the best deal! I won’t know about it without comparing with the offers from other brokers that I reached out at the very beginning. A definitely 5 star for Nate! Highly recommended👍

Very satisfied with the services. My advisor is Stephanie Tang and she is professional and fantastic helping me with the transition of the broker and finding the best way to save my money in home and auto insurance. I highly recommend this business and will refer more friends if they have any insurance needs.

It was a pleasure setting up my auto insurance, everything was done smoothly and with no headache. I am extremely happy with the service I was provided by Kate Cheng and will continue to be a great and loyal client. Strongly recommend their services.

Best broker and good team

Rudy Shi and his team got my signed contract but ended up doing nothing for a month and half. He’s been working on the submission for a month and half, yet I still haven’t received a confirmation. They don’t help customers.

Auto insurance renewal on Oct 25, as new insurance policy replaces the existing, filled and signed forms with BIG broker to cancel next years’ renewal on Oct 5th. Intact still charges the previous year premium through PAD assuming a full renewal. BIG apparently ignores your cancellation and didn’t process through Intact. Plain negligence and unprofessional at best but theft at worst, they pretend your cancellation 3 weeks prior to annual renewal doesn’t exist, just to play blind to steal from you one more year commission. More deliberate theft than negligence. Calling the police now.

I would give it a 0 if it is possible. Don't buy insurance from this company because it is a total scam. Have dealt with the sales person Kat Cheng for transfering my auto insurance from my previous brocker. The insurance was transfered however she did not transfer the discount that I earned on the drive app. After 2 month my discount dropped and now I have been paying extra money for 4 months just for her mistake. I have been talking to her 3 times and till now nothing is fixed. Have also called the head office many times and have no response. Totally disappointed and will never come back. New updates: 2 hours ago I called this branch again and the receptionist said that the manager will call me back in 30 mins. Now the branch is closed and still no one called. I will file a complaint against this poorly managed company to the regulator.

Excellent service, Jason Liu answered all questions in a very timely manner.

Staff is friendly and pay attention to details.

BIG broker gave me an excellent experience.