امیر ماهان مصطفوی | Amir Mahan Mostafavi

Wow! What an incredible experience from start to finish. The level of customer care was outstanding, and the entire process was smooth, enjoyable, and completely stress-free. Mercedes-Benz Newmarket was the first dealership we visited simply because it was close to home. After that, we visited several other Mercedes-Benz dealerships to compare our options. While every dealership had excellent vehicles, none of them matched the exceptional experience we had at Newmarket. The competitive offer brought us back, but it was the outstanding customer service, professionalism, and the way we were treated as valued customers that made our decision an easy one. A special thank you to Isaac, who was professional, knowledgeable, patient, and genuinely dedicated to helping us find the perfect Mercedes. We would also like to thank Newsha in Financial Services for making the paperwork quick and effor

From the moment you walk into Mercedes-Benz Newmarket, you are welcomed by genuinely friendly and professional people. The dealership itself is absolutely beautiful, modern, spotless, and incredibly inviting. The showroom is impeccably maintained, the décor is elegant, and even the coffee station is exceptionally clean and well-stocked, making every visit comfortable and enjoyable. I would especially like to recognize my sales consultant, Mr. Ben Izadi, who has been helping me for the past few years. Ben consistently provides outstanding customer service and truly goes above and beyond for his clients. Even with his busy schedule, he is always prompt, attentive, and makes sure every detail is taken care of. He genuinely listens to my needs and always finds the perfect vehicle for me. What impressed me the most was the level of trust we’ve built over the years. I didn’t even have to vis

Really happy with my new GLB! Special thanks to Bill & Lynda . My salesperson Bill was attentive, knowledgeable, and made the whole buying experience easy from start to finish. The delivery specialist , Lynda was equally amazing and did a great job explaining the vehicle’s features and making sure I felt comfortable before driving away. Excellent service from both—thank you for making my delivery so memorable! 10+ stars! Amazing & highly recommended!

I had an excellent experience at Newmarket Mercedes-Benz, and I have to give a special shoutout to Mark, the service advisor. He provided outstanding customer service, listened to all of my concerns, and made sure every issue with my vehicle was properly addressed and rectified. Mark was professional, knowledgeable, and kept everything running smoothly from start to finish. My vehicle was returned to me in great shape, and I couldn’t be happier with the service I received. I drove all the way from Ajax, and it was absolutely worth the trip. Based on this experience, I will definitely be returning to Newmarket Mercedes-Benz for my future service needs. Highly recommended!

I had an excellent experience purchasing my first car in Canada from Mercedes-Benz. Thanks Raymond& Lynda. The salesperson Raymond was professional, friendly, and made the entire process smooth and stress-free. The delivery specialist, Lynda was also wonderful and took the time to explain all the features, set up my app and make sure I was comfortable with the vehicle before leaving. She even change language to Chinese in the car. Great service from both of them! Highly recommended

🚨 Extremely disappointing experience! 🚨 If you’re considering trading in your vehicle here, I strongly encourage you to get appraisals from other Mercedes-Benz dealerships before accepting their offer. The trade-in value I was offered was $7,000 LOWER than what other Mercedes-Benz dealerships were offering — a significant difference that is impossible to ignore. Do your homework, compare your options, and make sure you know what your vehicle is actually worth before making a decision. I expected much better from a Mercedes-Benz dealership and was incredibly disappointed by the experience. ‼️ Buyer beware — always get a second opinion on your trade-in value! ‼️

After driving BMWs for years, I’m happy to be back with Mercedes-Benz. A special thank you to my salesperson, John, for making the experience smooth and enjoyable, and to Lynda, the delivery specialist, for taking the time to explain all the features and make sure I felt comfortable with my new vehicle. Both were professional, knowledgeable, and genuinely helpful throughout the entire process. I’m very happy with my decision and would highly recommend Mercedes-Benz Newmarket to anyone looking for an exceptional car-buying experience.

I had Bill and Lynda helping me and the service was incredible! Bill was extremely efficient, Lynda was my delivery specialist and I felt very comfortable and excited around her. She was very sweet and I loved working with them both! Thank you so much.

I had an excellent experience with Carter in commercial sales at Mercedes-Benz Newmarket. When I ran into an issue, he went above and beyond to help me resolve it. He patiently answered all my questions, explained everything step by step, and took care of the entire process with professionalism and care. What really stood out was his follow-up—even after working hours—to make sure everything was handled properly. I truly appreciate his kindness, dedication, and the time he put into helping me. If you’re looking for a commercial vehicle or a personal car, I highly recommend reaching out to Carter. He genuinely cares about his customers and follows through. Thank you, Carter, for making a stressful situation so much easier!

Alittle disappointed. Pretty place, nicely dressed people. Alot of smoke and mirrors..I would not go back

I never write reviews but this one deserves it. Worst place to take your Benz for service. I took my c300 in May for service and I told the advisor to check coolant before leaving. Guess what, not checked and not filled. On the documentation they stated coolant was filled and it wasn’t. I had to find that out the hard way next morning when I was going to work. I spoke with them about compensating for this poor service and negligence that could have costed thousands of dollars but they tried to fool me by asking me to come in so they can inspect for leaks which wasn’t there at all. Tried to speak with manager which turned out to be Mr Trump and always busy. Terrible place with unreliable staff

⭐☆☆☆☆ I chose Mercedes-Benz because of its reputation for premium customer service and customer care. When you're purchasing a vehicle worth over $100,000, you expect a level of service that reflects the brand's reputation. I purchased my vehicle from the Downtown Toronto location about a year and a half ago. Since then, I have moved to the Newmarket area and naturally expected to be able to receive service and a loaner vehicle from my local Mercedes-Benz dealership when my car is being serviced. Unfortunately, I was repeatedly told that I could not be provided with a loaner vehicle and would need to go back to the dealership where I originally purchased the car. This was never communicated as part of any policy when I purchased the vehicle, and it has been extremely disappointing and inconvenient. The experience has left me feeling that the level of customer care does not match the

If you are looking for a deal, dont bother go to this dealership. They offer the lowest price for your trade-in. Was there over the weekend and the price they offered for my car was much less than what I got at a different Mercedes benz dealership ($5,500 more). We ended up getting a much better price and more money for the trade-in else where. The sales managers have a take it or leave it mentality which is very surprising since they are part of Zanchin group that used to have a great reputation.

I am absolutely furious and extremely disappointed with the way I was treated. I had a scheduled appointment for my car service, and Jonathan Almeida was the person responsible for my appointment. He simply did not show up. No proper communication, no warning, and no respect for the fact that I had taken time out of my day to be there. This is completely unacceptable and one of the most unprofessional customer service experiences I have ever had. My time is valuable, and I should not have to rearrange my day and show up for an appointment only to be left dealing with this kind of disrespect and inconvenience. If Jonathan could not make the appointment, the absolute minimum would have been to contact me and let me know. Ignoring a scheduled customer and failing to communicate is not acceptable service. I am extremely angry and disappointed. I expected professionalism, accountability,

I am very disappointed with my experience at Mercedes-Benz Newmarket. I purchased an Extended Warranty for approximately $5,000, expecting proper investigation of genuine mechanical issues. Over the past two months, my Sprinter developed noticeably louder engine noise and increased vibration, especially when stopped in park, neutral, or reverse, particularly on an incline. This was not present when I first purchased the vehicle. Instead of relying on experienced technicians to evaluate these symptoms, I was told everything must be diagnosed only but still they were looking for price... I dont recomend them .i truly recomend maple or brampton branch

We have owned or currently own, the following brands BMW, Volvo, Lexus and Audi.

I recently moved to a nearby area and received Mainternance service here.

Great customer service in both sales and service departments.