The Ups Store Danforth Location

I was in the store a few days ago to get some colour copies. The gentleman behind the counter was incredibly helpful I would recommend the store to anyone who asked me! Clean nice people and fair prices.! Thank you happy thanksgiving. Going back to have some posters made for myself.

I swung in here just as they were closing and about to leave for the day, the lights being already off, but I explained I was picking up a package and they still helped me out and let me pick it up. I really appreciated it and it was very helpful. A good shop.

Sia was so great and attentive while I was getting ready for my conference. I didn’t think I had time for a business card but he showed me otherwise. He gave me directions to do a quick design and put in a quick order, and got them for me as well as set me up with all my other workshop prep, you were always keeping me in the loop and staying in touch, thanks for making my business important!

Great experience working with Sia at this UPS Store. She was professional, responsive, and very easy to deal with. She took the time to answer all my questions and gave clear, helpful advice — especially while navigating a challenging claims situation. Really appreciate her support. She is amazing.

The new owner Sia and his staff are fantastic! They have provided me with nothing but good service. The previous owners were not great, so the location’s overall rating does not reflect the high level of service that it now provides. Five stars!

A nice location

Mirna (sorry if I mispelled) is so pleasant and helpful. Thank you for making it easy!

Had a very seamless drop off for one of my packages, and the people at the store are really nice and helpful. Kind and sweet would like to mention Sia..

The drop off was fiction less, and the people that dissolve were amazing and especially the person who assisted us Sia

Great service. Efficient and friendly and very helpful staff

The poor reviews, combined with the suspiciously perfect praise says it all (@Google: do better, screen for authenticity). Here are my warning signs: When dropping a package off, I had to insist they scan it into the system. “We normally don’t scan them in until there is a pile”, was the response. Clerk told me to “leave it there” (on the ground near the entrance). I also lost a package sent here 2 years ago, chalked it up to bad luck. I was told someone already picked it up, oddly no details other than someone with my name. Both times, at the tip of their tongue: “Don't worry, check your tracking number. Call customer service at UPS or the online Merchant if you have problems” Sound fishy? Trust your instincts and avoid this UPS location. These guys are lucky that customers rarely read reviews before using a shipping / receiving service. I hope this saves someone else some grief.

Don't use this store for passport photos. We have had two sets rejected, this coupled with the horrendous customer service and attitude. UPS take some action please.

I find it funny when I have a particular experience at a store and when I go to google to look up their business hours and then when I see the reviews? And the reviews describe my own experience - to the T. So just to reiterate? The quality of customer service? Is completely unacceptable! I wonder if others who also had abhorrent customer service experiences were also being not-helped? By the same person: I don’t get his name, but he looks like a south Asian man in his late 20’s to 30’s. Who came across as? -*LAZY*, RUDE, *UNPROFESSIONAL*, UNHELPFUL, DISMISSIVE, STUCK UP WITH a “BETTER-THAN-THOU” attitude - in the same way how people act when they are overcompensating for something, but regardless? - he has to go because dealing with a person who acts like that? - leaves you with a bad taste in your mouth afterwards and makes you not want to do business with this location afterwards

I went into this UPS Store on Danforth Ave with my husband to drop off a package and take passport photos. The experience was extremely disappointing. The store was messy and unorganized,, packages everywhere and the employee was clearly distracted. he was on his phone playing an online card game and having a conversation with someone, on the line in another language, while “helping” us. There was no friendly greeting or professionalism at all. When it came to the passport photos, he showed no care or attention to detail, and I had to ask to even see the pictures before they were printed. . Throughout the interaction, he barely acknowledged either of us, but it was especially noticeable that he was deliberately avoiding speaking to me, Overall, the customer service was unacceptable. I wouldn’t recommend this location to anyone until they address the lack of professionalism and custome

WASTE OF TIME AND MONEY DUE TO UNWILLINGNESS TO DO HIS JOB. UNACCEPTABLE BEHAVIOR. WORST PART IS HE’S THE OWNER. I pity this man WORST experience I had in the history of delivery service. VERY POOR customer service from the moment I stepped in the store. -MALE staff is cranky, dismissive, unprofessional. -Unapologetically talking on the phone while there’s a line of clients waiting. -Hostile with handling packages right infront of me. -Stingy with letting me borrow some tape, says “he’ll take care of it” but ends only sticking the label instead of taping the box (???). -Didn’t put a ‘fragile’ sticker on package when I requested to, again says “he’ll take care of it” but just ignored me. -WORST PART is when I asked this staff to correct shipping label as he did not include unit #. He bluntly asked me why and who will reprint it (???), he prints THE SAME label and told me to just write th

Better cleaner and nicer service.

Worst customer service experience at a UPS location I have ever received.

As a small business owner I know my customers regularly track their packages.