
Maryam Barekat
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Ata Hosseini
a week agoWe had a wonderful experience with Amir at Honda in Newmarket! He was patient, honest, and incredibly helpful throughout the entire process, from the demo to delivery. He took the time to explain everything clearly, answer our questions, and make sure we felt comfortable without ever feeling pressured. We truly appreciated his support and care. Our experience with the dealership overall was great, and we highly recommend Amir to anyone looking for a vehicle. Thank you, Amir, for making the experience so smooth and enjoyable!
Hailey Manchee
6 months agoThank you to Amir, Anna and the rest of the New Roads Honda team for helping our family find the right vehicle. We purchased a used Passport and are very happy with it. Before purchase, the team made sure the car was safety’d and all up to date on everything required for Honda preowned and general maintenance. They were fair with negotiations and incredible kind and enjoyable people to work with. Highly recommend the Newmarket team to help you find the right vehicle. A
Mohammad Lashkari
2 months agoI just picked up my 2026 Honda CR-V, and I want to say a huge thank you to Amir. From day one, he was incredibly patient, honest, and always available to answer my questions. What impressed me the most was that he didn't just disappear after the sale—he kept following up and supported me whenever I had questions or needed help with the dealership. I truly felt that he cared about me as a customer, not just about making a sale. Honestly, if it wasn't for Amir, I'm not sure I would have bought my Honda. If you're looking for someone who genuinely puts customers first, I highly recommend reaching out to Amir. Thanks again for making the whole experience smooth and stress-free! 👏🚗
Salina Tooraji
6 months agoWe recently purchased a car from this location, and we had a really great experience. Darnel, our salesperson, was incredibly patient, friendly, and helpful throughout the entire process. He took the time to answer all of our questions and made sure we felt comfortable with our decision, never any pressure, just genuine support. Anna, the sales manager, was also wonderful to work with. She was professional, kind, and made everything go smoothly from start to finish. Thanks to both of them, we were able to find a car that we truly love. I really appreciate their honesty and excellent customer service. Highly recommend asking for Darnel and Anna if you’re looking to buy a car!
Iman Karimi
4 months agoAmir provided an outstanding experience from start to finish. He was professional, honest, patient, and never made me feel pressured. He answered all of my questions clearly and made the entire process smooth and stress-free. His excellent customer service and attention to detail truly stood out. I highly recommend Amir to anyone looking for a trustworthy and knowledgeable salesperson at NewRoads Honda. Thank you for the amazing experience
Susan Harper
a day agoAlways a great experience at NewRoads Honda! I’ve been a repeat leasing customer for years, thanks to Rob Nelson and his excellent service. I just got into my new Honda Civic Hybrid, and I absolutely love it! We also recently attended a “Know Your Honda” event, which was truly outstanding. It’s great to see a dealership that goes above and beyond for its customers. Thanks to Rob and the entire NewRoads Honda team for consistently making every experience such a positive one!
Jameel Ali
a day agoPurchased my Honda from Pablo the other day and the service was exceptional. He took his time going over all offers and features for the vehicle and really made sure I understood everything. Pablo was a great fit and I couldn't be happier with experience.
Colin Franczyk
Edited 6 days agoRecently purchased a pre-owned CRV here with the help of the wonderful Amir and Soo. Quick and easy. Thanks for everything! Edit a year later: Also want to shout out Kat and the service department for dealing with all my last minute requests on what looked to be a pretty busy day. Thanks again!
Lafontaine Mechanical
a week agoAmazing service by Roberto Alviz! He helped from the begging to the end and provided all information, hid nothing and was honest and transparent. Thank you! I will be back next time.
Aftab Hajari
a week ago⭐⭐⭐⭐⭐ I had a great experience purchasing my Honda CRV from NewRoads Honda. Amir was very helpful, professional, and friendly throughout the entire process. He answered my questions, explained everything clearly, and made the car-buying experience smooth and comfortable. I really appreciate Amir’s support and the way he treated me as a customer. I’m very happy with my new car and grateful for his assistance. If you’re looking to buy a Honda, I would definitely recommend NewRoads Honda and ask for Amir! Thank you, Amir, and the NewRoads Honda team for the great experience!
FA
6 months agoI made an appointment to get an oil change at 11:45 with the reassurance that I could drop the car off and wait for the service. They would take it in almost immediately and there wouldn't be much of a wait. When I arrived I was told it would be a over a 2 hour wait and I could be shuttled somewhere. Someone before me had come in for a tire change but then needed brakes. So because of that my appointment was no longer held in priority as of my time was not valuable. I actually had temporary insurance on the car for the day just to get the oil change as I don't drive the car often. Very disappointed. Want to have the car serviced by the dealer but they make it to hard to plan the service. I understand having to wait but telling me over 2 hours "at least" and not prioritising appointments is a little crazy to me.
Shevaun Morrison
2 weeks agoUsed a different dealer ship these guys was unprofessional car went in for a recall for headcasket however the found out other parts was damage so they where debating with Honda Canada to see if they would cover the other parts which took 3 weeks to finalize I won’t blame the dealership for that that’s Honda Canada what I blame them for was calling us to come and towed it when I go there with a towed truck I have to cancel due to the condition they left the car in parts everywhere engine was holding up with a chain I think this was unprofessional from the moment Honda Canada say they won’t fix it and the customer don’t want to go forward because the price they charging to rebuild the engine could actually buy a engine they should put the engine back together that’s my experience at this dealership
Tanner M
4 months agopost sales on a lease is extremely aggressive. only 2 years into a lease and they try so hard to push you into another. pushed us into a lease praising that it was a lower monthly payment then our current, didn't go over the fact that they slashed our KM package in half. They call every other day, all hours of the day. I told them to take me off their calling list, they called again, i had to speak with management to finally get them to stop calling. a few months later they then started sending texts instead. their service department is extremely slow but you are forced to service with them. booked an appointment at 9am, it's been 5 hours now and still not ready - for a job that would take an independent mechanic 1-2 hours. what was the point of getting an appointment at 9am if it's going to take you this long. and why not tell us how long it was going to take? they treat you like a
Craig
2 months agoI booked a service with Newmarket Honda out of necessity because my regular dealership was fully booked before an unexpected long road trip. I needed a transmission fluid change, and Newmarket had immediate availability. Unfortunately, that is where the positive experience ended. When I asked questions about the service, the service advisor was short, dismissive, and unhelpful. To make matters worse, their technicians damaged my air intake boot during their inspection which I did not ask for.. Rather than taking responsibility for the damage they caused, they quoted me $221 to replace the part. Poor communication and making customers pay for damage caused by their technicians. I don't think I would use Newmarket Honda service department again.
Melina
7 months ago@kiki I totally agree with you. All my cars are Honda for the last 10 plus years. I just bought my car last year, the car is still under warranty and I had to take my car in because it was making a chugging noise. They told me that the car needed 3 rear differential flushes and that it would cost me $605 plus diagnostic of $204. I was floored when they told me that it was not under warranty. Not only that but the service there is terrible, I waited for at least 10 - 15 min for someone to help me but no one did. I had to go up to them and ask if they could help me because I had an appointment. Oh and the service manager is so rude, he’s not a customer service material very unprofessional. It was the worst experienced I have ever encountered. I was going to buy another car at Newmarket but after the day I had with the service there, I don’t think I will be buying another Honda
Google Reviewer
Nice people.....the second time I was there the place smelled like cigars....
Google Reviewer
Great service, great deals but had to wait for a sales guy to see me.
Google Reviewer
Both times we waited at the counter for 10 mins while all staff ignored us.
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